Frequently
Asked Questions

Reach out on WhatsApp with your references, measurements, and budget. Our specialists will walk you through every material, color, and graphic option step by step until it feels exactly right.

Everything in our catalogue: motorcycle jackets, riding pants, gloves, boots, and helmets. If Gravlok makes it, you can personalize it from stitching color to panel materials to embossed logos.

Absolutely. We stock an extensive range of premium leathers, textile blends, and protective fabrics. Every color, panel layout, and graphic is tailored to your vision. You can even bring mood boards or references.

No minimum. Whether you want a single bespoke jacket or a full team kit for your riding club, we handle both with the same care and attention to detail.

We provide a detailed measurement guide via WhatsApp. Once you share your measurements, our tailoring team reviews them and may suggest adjustments before production begins. Perfect fit is non-negotiable for us.

Yes. If anything feels off after you receive your order, contact us within 14 days. We'll assess the issue and handle alterations or replacements depending on the situation.

Absolutely and with pride. Our sizing system accounts for female body proportions, and we've had outstanding feedback from women riders worldwide. Your gear will fit like it was made for you because it was.

Most custom orders are completed within 2–4 weeks from confirmation, depending on complexity and current production load. We'll give you a realistic timeline before you commit.

Yes. We ship to customers across Europe, North America, Asia, and beyond. Shipping costs and estimated delivery times are calculated based on your location and discussed before checkout.

Absolutely. Once your order leaves our facility, you'll receive tracking details via WhatsApp so you can follow it the entire way to your door.

All Gravlok packages are insured in transit. If your gear arrives damaged, document it immediately, contact us on WhatsApp, and we'll arrange a replacement or repair at no additional cost to you.

Our gear is built to meet or exceed CE certification standards for motorcycling protective equipment. Key products include CE-rated armor at shoulders, elbows, back, knees, and hips where applicable.

We use full-grain cowhide and select buffalo leather for our performance jackets both prized for abrasion resistance and durability. We also offer premium textile alternatives for touring and urban riding.

Use a quality leather conditioner every 3–4 months and store in a cool, dry place away from direct sunlight. Avoid machine washing. We include a care guide with every leather product.